The quality of our service is dependant upon the grade of security
officers and management staff we hire. Our management staff makes every
effort to employ only quality people, by conducting background
investigations into all potential candidates employment and criminal
history. We believe by doing this, it enables us to render a high
quality of service to our clients. We exercise a strict hiring practice,
which allows us to employ some of the finest officers in the industry.
All of our officers are required to meet the following standard for the
services offered to the client.
The need for quality customer service is a must in today’s industry
dealing with security services. All of our clients are given every means
of communication to the management staff at Public Security to ensure
that all needs regarding there properties are taken care of in a timely
manner. Public Security offers the following
- 24 hour dispatch center for the residents and clients to call in
security issues
- A Supervisor is on duty 24 hours a day 7 days a week
- E-mail access for clients requesting attention to special items
dealing with their assets
- Fax capability for client requests dealing with special items on
there properties
We at Public Security do not believe in phone answering services,
because the person answering your calls cannot help you with issues or
problems on your properties. We provide all of our management staff with
the means and capability of contacting a client and for the client to
contact our staff 24 hours a day 7 days a week. All of this is
accomplished with out having to listen to a long phone tree system or
some one that can only pass on the information. We guarantee a response
from one of our staff, with in a reasonable amount of time and at no
inconvenience to the client.
Residential
At
Public Security we specialize in all patrol and onsite aspects of the
security industry. One of the many areas where Public Security has
proven to be the best and most reliable, is working in the residential
sites. We not only meet the standards set forth by the State of
California for safety training, we surpass it and set the pace for
others to follow. A bimonthly safety training packets are distributed
among all staff in the field keeping the up to date on anything from how
to call the proper authorities to logging the proper information for
your maintenance crew.
Public Security offers the following services for Residential Security
Industry:
- Armed/Unarmed Patrol Officers, Vehicle Patrols
- Armed & Unarmed Onsite Security Officers
- On Board Computer Tracking Systems in Included with the Patrol
Service
- 24-Hour on Call Response Services, 24-Hour Alarm Response
Services
- Response to nuisance complaints from residents
- Parking permits, Hang tags and Stickers available
Commercial, Industrial
Public Security also offers the skills of
monitoring and patrolling commercial and Industrial locations. We take
great pride in the reputation that we have earned in deferring crime, no
matter the location. Our officers have the training and are confident
when they contact people who may or may not have legal reasons to be on
your property during non-business hours. Public Security also offers
Alarm Response service for all businesses. Adding the service to the
patrol aspect aids our officers in the field to deter, apprehend and
document any incidents. Public Security has proven to be a leader in the
Alarm Response Services at a very competitive price.
Public Security offers a wide range of services for the Commercial and
Industrial industries:
- Random Vehicle Patrol
- Dedicated Vehicle Patrol
- Onsite Foot/Bike Patrol
- Armed, Unarmed Officers
- K-9 Team Response (for building search capabilities)
- Alarm Response Service
- Wand Time Tracking Systems
- Daily, Weekly or Monthly Reports
- 24-Hour Standby Response Service
Patrol Vehicles
Being a visual deferent is
a huge part of security work. Public Security offers the best when it
comes to our Patrol Vehicles. All of Public Security's patrol vehicles
are marked in accordance with State Mandated Regulations. Each patrol
vehicles is equipped with an On Board computer, Light Bar, Spotlights,
Mobile Radio, Scanner and Prisoner Containment System. Each Patrol
Vehicle has a Standard Radio that is on a trunked frequency, with over 4
channels of communication that are relayed through two separate
repeaters. You will have a secure feeling when you see Public Security's
Security Patrol Vehicles patrolling your property!
Canine Units
Public Security is one of the
few security companies that specialize in security patrol and K-9
services. We currently have seven K-9 Officers on staff, and each
officer attends weekly training at Public Security's main office.
Each Handler and K-9 is trained in the following:
- Obedience
- Protection
- Tracking
- Searching
- Crowd Control
- Search and Rescue
- Detection
Each team attends a 180 hour Basic Handler course and receives weekly
sustained training. Unlike some of the other K-9 security companies,
Public Security has a paid trainer on staff with over 20 years of
experience in K-9 training. This officer is accessible for any situation
that may need his attention.
Gated Communities
Each
one of our gated communities has an experienced Post Commander
knowledgeable in all aspects of onsite services and patrols, and highly
trained in hands-on supervision. In order for you, the client, to get
the quality of service that you deserve, we, as the provider must and
will supply the best supervision that the security industry can offer.
All of Public Security's Gate Officers are trained in Public Relations,
which means they know how to deal with situations and still remain
professional while representing our clients.
Apartment Complex
Public Security has acknowledged the need for additional security
services in the apartment community area. Public Security Officers are
well trained and arrive on site with the knowledge and experience on how
to deal with situations that arise in close living quarters. We have
been effective in decreasing the criminal elements of car burglaries,
auto thefts, vandalism, under age drinking, curfew violation, loud
parties and trespassers.
Parking Enforcement
When you contract us to enforce the parking rules and regulations for
your property, you can be sure that we will enforce them to the tee. We
are not afraid to cite or tow the unruly tenant or neighbor who likes to
threaten or defy the property rules.
Public Security offers on onboard computer system in all of our patrol
units, so that the officer can check the status of any vehicle on your
property for any prior cites, current safelists, or tow listings. We
also offer logs of any and all parking enforcement citations to be
accessible to you at a moment's notice. Public Security also offer a
parking permit program where we will order, issue and record all permits
for your community.
Dedicated Vehicles
In the fast growing
private security industry, Public Security acknowledges the need for the
dedicated vehicle service. Public Security furnishes a vehicle equipped
according to your specification (within the limits of the law) and then
advertises your property name or company name on the vehicle.
We offer many options with this service:
- Permit Processing and Application Issuance Program
- Multiple Property Patrol Services (Management Companies,
Contractor)
- Parking Enforcement Detail
24-Hour Dispatch
Public Security uses the trunked radio system where only Public Security
employees use the frequency, creating a clear line of communication.
Public Security has a dispatcher on duty 24 hours a day 7 days a week,
including all holidays. This gives our officers the ability to quickly
react to situations and communicate to Law Enforcement, Fire, Rescue
agencies throughout the counties involved. We can have an officer
en-route to your property or location within seconds of your phone call
with our dispatcher.
Alarm Response
Public Security currently
has a Patrol Division comprised of approximately 30 vehicles. Each
patrol vehicle is assigned a district and responds to any alarm
activation that falls within their district boundaries. Our response
time to alarm activations can be significantly faster than most local
police agencies in Southern California. Public Security has very
reasonable rates for our alarm response service. Please contact one of
sales representative to see just how affordable our alarm response
service can be for your home or business.
Ticketing/Towing
Public Security leaves
nothing to chance when it comes to properly citing and towing vehicles
from private properties. Each citation or tow is turned in to the shift
sergeants for approval. Before the patrol officers return to work for
their next shift, all of the cites from the prior shift are downloaded
to their patrol unit's onboard computer system.
When we tow vehicles in accordance to your property rules and
regulations, we require all of our officers to obtain a photo of the
vehicle in the original position of violation. If the owner of the
vehicle decides to dispute the cite or tow and demand reimbursement, we
have the firepower for you to deny or grant the claim.
Fire Watch
When a
building needs to be fumigated, painted, windows replaced or just needs
a springtime cleaning, we can help prevent vandals, teens or observers
looking on, hampering workers or creating liability in case of accident.
Public Security will place an officer on the property for an hourly
rate. Call for a free quote and let us be your eyes and ears!
Special Events/Crowd Control
If you are
planning a large gathering and need to have control of the entrance
points to the event, Public Security offers special officers for control
of access and exit points. If you need security for the parking lots or
events locations, active rovers through large crowds, we offer this
service with the best uniformed officers in the industry.
Public Security understands that at some social occasions there is not a
need for the uniformed presence, but still the need for the type of men
and women that wear the uniform. We offer the polo attire for low key
events. Uniformed or not, the officers we provide are trained, well
groomed and very professional and will add to the enjoyment of the event
by making and keeping your Event or Special Occasion safe.